Servant Leadership: Theory & Practice


The COVID-19 pandemic disrupted the normal cadence of life. These disruptions affected students in higher education in many ways as well increasing the stress and anxiety levels of college students and having a considerable negative impact on their mental health. Business students were not exempt from the negative mental health impact of COVID-19.

Aware of the stress its students are experiencing, higher education can play a role in creating environments which support learning and the development of skills to rebound from that adversity. This is particularly true for business schools who are also monitoring how business itself is being affected and conducted during this pandemic Business schools are not only positioned to support the mental health of their students but also to prepare them to be successful in a business world that is transforming at the same time (Krishnamurthy, 2020).

One important way universities can support their students and enhance the students’ positive response to adversity is to focus on the development of resilience. The problem this article will address is how business school faculty can help students develop resiliency so that they can be successful now and in their future careers. Specifically, how faculty exhibiting servant leadership characteristics can improve the resilience of their students and better prepare them to respond to adversities like the COVID-19 pandemic.