Servant Leadership: Theory & Practice


The focus of this study was to test for relationships between servant leadership, perceived organizational support, and work-family conflict on employee perception of well-being. Data collection from 132 males and 103 females occurred through Qualtrics data collection service. Servant leadership and work-family conflict showed low to medium positive correlation. Multiple hierarchical regression of the three independent variables and control variables of age and tenure with supervisor showed significance for gender, thus separate multiple hierarchical regressions were used to analyze females and males separately. A significant regression was found for males, but not for females. A qualitative study followed the quantitative study to see what participants’ perceptions of servant-leaders’ behaviors impacted employees’ well-being; how the leaders’ behaviors impacted well-being, and why employees perceived the servant-leaders’ behaviors impacted employees’ well-being. The study concludes with suggested future research.