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Servant Leadership: Theory & Practice

Abstract

This study examined the relationships among servant leadership, team cohesion, service culture, and procedural justice. It was hypothesized that service culture and procedural justice would mediate the relationship between servant leadership and team cohesion. A total of 125 participants were recruited using Prolific, and after data cleaning, 120 participants’ responses were retained. Results supported the study hypotheses, such that service culture and procedural justice fully mediated the relationship between servant leadership and team cohesion. These findings imply that the positive correlation between servant leadership and team cohesion is mediated by a culture that promotes procedural justice and service. By treating employees fairly and modeling serving behaviors, leaders can make an impact on how well their team members work together.

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