Servant Leadership: Theory & Practice


Francis Perkins was one of the most influential servant-leaders of the 20th Century and may be considered an “unsung hero” for her trailblazing efforts to help marginalized groups: the poor, senior citizens, laborers, the unemployed and children. So much of American’s daily lives and what millions of Americans utilize and depend upon (e.g. a 40-hour workweek, overtime pay, unemployment insurance) is a direct result of her life’s work. Yet, she has often been omitted from History books and many Americans may have never heard of her. This article examines her servant-leadership characteristics and the actions that resulted from her being a servant-leader.