Author

Kayla Ford

Date of Award

2025

Type

Thesis

Major

Communication - Communication Studies Track

Degree Type

Master of Arts in Communication

Department

Communication Department

First Advisor

Nili Cimand

Second Advisor

Dr. Benjamin Baker

Third Advisor

Dr. Tiffany N. Mcbride

Abstract

Continuing and Professional Education (CPE) allows adults to pursue professional or personal development opportunities outside of a college degree. When it came to marketing these opportunities, CPE relied more on traditional marketing from a lack of digital marketing professionals, creating a weak social media presence. To help elevate their social media presence, a social media marketing strategy approach was utilized to improve CPE’s digital presence by setting objectives that focus on engagement, awareness, and as well as a campaign that focuses on the importance of continuing education. Data from research studies and professional articles specializing in digital marketing directed what types of strategies to use to boost social media. Using this approach increased audience interaction, views, follower growth, and content quality. This project aimed to increase followers, interactions, and awareness for CPE across three social channels (Instagram, Facebook, LinkedIn) between November 2024 to March 2025.

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