Angie Dowdell

Date of Award

3-2019

Type

Thesis

Major

Computer Science - Applied Computing Track

Degree Type

Master of Science in Applied Computer Science

Department

TSYS School of Computer Science

First Advisor

Dr. Rania Hodhod

Second Advisor

Dr. Randy Brou

Third Advisor

Dr. Wayne Summers

Abstract

The demonstration of aggressive behaviors in the workplace can usually lead to negative professional consequences. However, combat-related professions may involve life and death decision making on an almost daily basis. This is one occupational area in which major duties may invoke or even require aggression. Today’s Army leaders face a different set of challenges than those faced by leaders of the past. Leaders of today must be trained to be both assertive and aggressive at the appropriate times while also displaying empathy. While this is not a new task for an Army leader, it is one that is approached differently among millennials.

Millennial are individuals who became adults in the early 21st century [2]. These individuals may have adapted to a communication style that is not as directly confrontational as the style seen in the former generation of Army leaders. This may be due to the heavy use of technology-oriented communication channels (e.g., texting, social media), which often occur in the place of face to face styles of communication. Army Basic Officer Leadership instructors face the challenge of preparing young leaders for combat and also guiding them into using more confrontational communication styles while exhibiting high levels of empathy. Such characteristics may prepare young officers to be decisive and effective leaders during combat.[2]

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