Title

Significant Stakeholders: Toward an Agile Knowledge Management System in the Time of Coronavirus Crisis

Document Type

Article

Publication Date

1-1-2021

Publication Title

IEEE Engineering Management Review

Volume

49

Issue

1

First Page

38

Last Page

49

DOI

10.1109/EMR.2020.3036816

Keywords

Agile development, artifact, COVID-19, crisis management, knowledge management

Abstract

Effective crisis response requires sophisticated knowledge management in organizations. Agile systems development capabilities for such crisis response systems are important, particularly for purposes of tailoring a crisis-oriented knowledge management system to a rapidly shifting threat landscape. We propose an architecture for achieving both of these ends in the form of an Agile Crisis Management System involving three specific stakeholders, and we discuss the steps, outcomes, and implications of such a system.

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