In this overview of recent research, the usage of online counseling is investigated. A variety of researchers sought to find the effectiveness of online counseling, to determine the clients most likely to utilize online counseling, and to investigate the ethical implications of the practice. Conclusive evidence illustrates that the predominant advantages of online counseling consist of the anonymity offered, the convenience of the practice, and the ability to reach clients who traditionally could not or would not attend a traditional therapy session. However, alarming disadvantages to online counseling include a poorly established therapeutic relationship, delivery of services by unqualified practitioners, and the limitations of confidentiality and privacy.
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Sullivan, L. C. (2009). Online Counseling and Its Effectiveness. Perspectives In Learning, 10 (1). Retrieved from http://csuepress.columbusstate.edu/pil/vol10/iss1/9